Helping Businesses Chart their Course
What is CRM?
Who We Are
For nearly 20-years we have been bridging the gap between technology and end user, allowing industry professionals to remain more focused on their business as we helped plan, design, execute, and manage their digital programs. Our service strengths range from simple site buildouts, to advanced data integration and custom applications, site administration tools, email marketing, and custom analytics enabling our customers to better evaluate the success and progress of their initiatives and chart a course for the future.
Advancements of Customer Resource Management (CRM) systems over the past years through industry leading companies such as SalesForce have made the power of sophisticated CRM tools more accessible than ever. The word we hear that best describes these advancements is “disruptive”. It can truly be a game changer for an organization. We are excited to be participating in this growth area and the opportunity to help you integrate CRM with your business practices.
Make the move to Salesforce Lightning today and take advantage of expanded features and functionality.
"On average, sales reps spend 64% of their time on non-selling tasks."
While half of sales reps report relationship building as their favorite activity, most are too bogged down by day-to-day tasks to engage with customers as much as they'd like.
"The vast majority of sales teams surveyed"
...rate collaborative selling and collaborating across departments as "Absolutely Critical or Very Important to Their Overall Sales Process by Performance"
"Predictive intelligence is being used or forecast to be used in the next three years by 86% of high performing teams"
"45% of respondents state that "Excessive administrative tasks are impeding sales professionals from achieving the highest results."
"Customer Experience Is Now the Top Sales Benchmark"
Growing the number of leads/new customers is the leading sales objective for sales professionals.